Thank you for using UnifiedAR
By using UnifiedAR you are agreeing to the Terms set out in this agreement. This agreement is legally binding.
UnifiedAR is an augmented reality distribution platform. The platform, as detailed in this agreement, includes the website, backend web application and frontend Android and iOS mobile applications. The UnifiedAR platform allows you to host and distribute augmented reality content to users via the UnifiedAR mobile apps. Access to the UnifiedAR “Service” is provided via your “Account”.
Unified AR as referenced in this agreement is Unified AR Pty Ltd 49 620 755 204 (“Unified AR”, “we”, “our” or “us”). Our team includes employees, representatives and contractors (“our Team”). As a customer, a representative of a customer or a reseller you are considered both a “Customer” and a “Reseller” under this agreement (or “You”). As a Reseller, your clients are also considered a “Customer”.
To be eligible for a UnifiedAR Account you must:
b) complete your account registration with valid and true information; and
c) be at least eighteen (18) years old and able to enter into a contract
UnifiedAR has the right to refuse you service and/or close your account if we believe you are in breach of the Terms set out in this agreement.
2. Reselling the Service
As a Reseller of the Service:
a) you will be given access to an account where you can both set up Customer accounts and deliver augmented reality marketing services.
b) you may grant access to the Service for your Customers and/or deliver solutions to your client using the Service.
d) UnifiedAR will invoice you directly for both you and your Customers use of the Service
e) It is your responsibility to invoice and manage accounts for your clients
f) you are required to pay in arrears by direct debit for the fees, as detailed in Schedule A, for both you and your Customer’s use of the Service for the previous month.
g) you may set your own fees for the provision of the Service to their Customers however it is recommended that these fees are to be no less than 90% of the UnifiedAR recommended retail pricing as detailed on Our Website.
h) you are responsible for provide your own level 1 support for Customer enquiries.
i) UnifiedAR reserves the right to providing continuity of service to any Customer that seeks it, should this agreement be terminated.
j) UnifiedAR will not approach any Reseller Customer directly with the view of procuring business.
k) should one of your Customers contact UnifiedAR directly as their preferred supplier of the Services then UnifiedAR will be obliged to deliver that service to the Customer. UnifiedAR will however inform you prior to engagement of your Customer’s intent to migrate service to UnifiedAR.
l) you must discontinue the use of, and return if applicable, any intellectual property owned by UnifiedAR upon Termination of this Agreement.
m) you acknowledge that nothing in this Agreement constitutes an employment contract, partnership or joint venture with Unified AR.
n) you are unable to transfer or reassign this Agreement without the written permission to do so by UnifiedAR.
Upon successful registration of your account, you are entering into a Term for as long as you choose to continue using the UnifiedAR service.
You may terminate this Agreement at any time and for any reason by providing us with 7 days notice. Upon termination you will not be entitled to any refund or reimbursement for prepaid license fees and you will lose immediate access to your account.
Acting reasonably, we may suspend our Service to you at any time with or without notice if we believe you have breached the Terms of this Agreement.
5. Changes to Terms
We may change the Terms of this Agreement from time to time and will advise you of these changes by way of email and in-system messaging. Failure to terminate your account within fourteen (14) days of the notification of change/s implies your agreement to the changed Terms.
6. Changes to Service
We may change our website, the Service or any other features of the Service at any time.
7. Account Security
You are solely responsible for the security and confidentiality of your Account password. You are also solely responsible for the activity of your Account, irrespective of whether you authorised such activity.
You will notify us immediately if you believe your account security has been compromised.
We will not be responsible for any losses as a result of stolen, hacked or shared passwords.
We do not keep a record of your password bay can reset it if requested.
8. Account Disputes
Only the registered owner of an Account is entitled to raise an account dispute. All account disputes are to be directed to [email protected].
Reseller wholesale fees for use of the UnifiedAR Service are detailed in Schedule A.
All fees detailed on our website are exclusive of any tax. Australian based Customers will be charged a GST in addition to the detailed fees.
11. Payment of Fees
Your billing month starts on the date that your Account was registered and recurs monthly until termination or a change in plan occurs. All fees are to be direct debited at the start of your billing month.
If you move from one pricing plan to a higher one during your billing month, then you will be charged at a pro rata rate for the increased amount for remainder of the billing month. The new plan rate will then be charged monthly until termination or a change in plan occurs.
Any additional usage fees outside of the standard plan rate will be automatically charged the month after they occur. These fees are listed on our pricing page under Additional Costs.
UnifiedAR uses Pinch Payments to process direct debit payments: https://getpinch.com.au/
12. Transaction Fees
Transaction fees are applicable for direct debits and are your responsibility to pay. Details on transaction fees can be found here: https://getpinch.com.au/
13. Failed Transactions
Failed transactions must be rectified immediately. Failure to do so will result in suspension of your account until payment is received.
Refunds will not be issued for any account suspension or restriction as a result of any breach of the Terms laid out, or as covered by any other Term in this Agreement.
Refunds for reasons not covered under this Agreement may or may not be available and will need to be addressed with [email protected]
15. Changes to Fees
We may change our fees at anytime and if so, will advise via email, in-system and on our website. Your continued use of our service after notification of any change in fees is seen as your agreement to these changes.
16. Our Intellectual Property
Our intellectual property includes, but is not limited to, our website and all content, the UnifiedAR platform, our patents, trade marks and copyrights. By agreeing to these Terms, you warrant that you will not make any attempt to reverse engineer, discover, reproduce, modify or copy in any form the Intellectual Property of UnifiedAR.
The UnifiedAR brand assets may only be used as details in our Brand Guidelines.
17. Your Property
You warrant that you have the permission and rights to use and distribute any content you upload or have uploaded to the UnifiedAR platform and that this content will not infringe the copyright or other intellectual property rights of another person or entity. This content includes, but is not limited to, all marker images, video, 3d models, trademarks and web content.
USAGE & ABUSE
19. General Usage Rules
You must not distribute through the Services or direct distribution recipients to any Content that is:
a) abusive, harassing or obscene,
b) illegal in any country to which the distribution occurs,
c) contains harmful code,
d) defamatory or offensive, or
e) breaches intellectual property laws
20. Unreasonable Use
UnifiedAR reserves the right to either deactivate an account or request payment for activity that is deemed abnormal and/or outside of the intended guidelines for use. Examples of this include, but are not limited to:
a) Using a 250 view/scan trial account to deliver commercial campaigns that should otherwise be charged for. A trial account is for the sole purpose of trialing the platform.
b) Using Reseller demo campaigns and views/sends to deliver commercial campaigns that should otherwise be charged for. Demo campaigns are for the sole purpose of providing a demo of the solution to customers.
c) Using a single Scan/View Package for multiple Customers
21. Reporting Abuse
If you believe you have been distributed, or know of any content that is being distributed that is listed in Clause 19 above please refer the matter immediately to [email protected]
22. Limitation of Liability
By using the Service, you assume full responsibility for any loss that results from the use of the Service or website. UnifiedAR is not liable under any circumstance for any damages, indirect, punitive or consequential resulting in the use of our Service.
We shall have no liability to You arising from any system downtime, any System Maintenance Time, or any Force Majeure Event.
Our maximum liability to You for any loss or damage whatsoever shall be the re-performance of the Services.
23. No Warranties
To the maximum extent permitted by law, we provide the material on our Website and the Service as is. We don’t provide warranties of any kind, either express or implied, of merchantability and suitability for a particular purpose.
You agree to indemnify us and our Team harmless from any losses, including legal fees that result from any claims you make that aren’t allowed under these Terms due to a “Limitation of Liability” or other provision. You also agree to indemnify us from any losses, including legal fees from any 3rd party claim that occurs as a result of your account activity.
25. Legal Fees
UnifiedAR is entitled to claim and recover any reasonable legal fees and other damages as a result of a breach of this Agreement.
UnifiedAR and our Team are not responsible for the behavior and activity of any advertisers, linked websites or other Customers.
You may not assign any of your rights under this agreement to anyone else. We may assign our rights to any other individual or entity at our discretion.
27. Governing Law
This Agreement is governed by and to be construed according to the law of Queensland, Australia.
You and We irrevocably submit to the non-exclusive jurisdiction of the courts of Queensland, Australia.
28. Force Majeure
UnifiedAR will not be held liable for any delays, performance or any other part of the service because of causes beyond our control. This includes, but is not limited to, acts of God, lightning strikes, earthquakes, floods, storms, explosions, fires, power supply disruptions (howsoever caused), internet downtime and any natural disaster, acts of war, acts of public enemies, terrorism, riots, civil commotion, malicious damage, sabotage and revolution; and industrial action or strikes.
Even if this Agreement is terminated, the following sections will continue to apply: Our Intellectual Property, Your Property, Limitation of Liability, No Warranties, Indemnity, Governing Law, Severability, and Entire Agreement.
If any section of this Agreement is removed or edited as a result of it not being enforceable, the rest of the Terms will still be valid.
31. Amendments and Waiver
Our failure to take immediate action on any breach of the Terms of this Agreement does not constitute our acceptance of such breach and we may still take action at some time in the future.
32. Further Actions
You will provide all documents and take any actions necessary to meet your obligations under these Terms.
Any notice may be served by delivery to, or sending it by post or facsimile to the party to be served, or by sending it by email:
a) if to Us, send to [email protected] or
b) if to You, to the email address associated with your Account.
A notice that is posted shall be deemed received seven days after the date of posting.
34. Entire Agreement
All pricing listed below is at Reseller wholesale rate excluding TAX/GST.
A Reseller’s monthly billing is made up of:
1. Reseller Rebranded Licence +
2. Customer usage (shown at wholesale rate) +
3. Customer rebranded apps (if applicable)
1. Reseller Licence:
Monthly Reseller Licence: $297.50/mth
– Rebranded AR apps
– Rebranded customer management platform (multi-tiered account structure)
– Ongoing platform and app maintenance and updates, incl. all app store submissions
– Unlimited free demonstration campaigns*
– Reseller wholesale pricing (50% of UnifiedAR’s RRP)
– Resellers own the client billing relationship and can set their own pricing models
– System training and education
– Implementation assistance
– Dedicated Account Manager
– Ongoing sales support and advice
– Access to generic marketing resources where applicable
* Up to 1000 included demo scans/views per month in total. Additional views: $0.022 each
2. Customer Usage:
All Customer Usage pricing is on a per account basis. In the instance of a Corporate Account with multiple child, or sub accounts; each account will incur fees based on that account’s “Customer Usage”.
There are two different usage models that you can set for customers, one for small businesses that will only ever have a couple of campaign and very few scans (per campaign pricing) and the other for businesses that may have varying campaign numbers and higher scan rates each month (package pricing).
Per campaign pricing
Per campaign pricing is charged on a per campaign basis and includes up to 250 scans per campaign per month.
Per campaign price: $4.50/mth per campaign
Additional views: $0.025/ per view
Scan/View Package Pricing
The pricing shown below is package based and on a per Customer Account basis.
|Package||Live Campaigns||Included Scans per month*||Cost per month|
*Additional scans not covered in the package will be charged at an equivalent per scan rate of the selected package.
3. Customer App Rebranding
Where required Resellers can provide their Customers with their own branded apps.
Monthly rebranded app cost: $297.50/mth + Customer Usage
– Rebranded AR apps (Reseller to provide rebrand artwork)
– Up to six embedded menu links to online resources such as website, online store, contact form etc.
– Ongoing platform and app maintenance and updates, incl. all app store submissions